What are we made of ?
Uttara jewelry is made of 925 sterling silver, and lots of love…
All our pieces have the full information.
I want to exchange or return, is that possible?
Yes. We will refund you, except the shipping costs.
First send us an email, and then complete these steps:
  • Prepare the invoice or a paper with your name and order number.
  • Make sure that the jewelry is well packed.
  • (Outside European Union) at the post offices, clarify on the customs declaration on the outside of the package that it is a return and value.
           If you don’t do this we may never receive the package and can not make the refund.
  • Return your order to us with tracking (we don’t are responsible for lost items).
  • After we receive it, wait 7 days to your return be refund.
  • All returns and claims must be authorized by Uttara by email. Your returned items must arrive at our office no later than 14 days, after your delivery date.