What are we made of ?
Uttara jewelry is made of 925 sterling silver, and lots of love…
All our pieces have the full information.
I want to exchange or return, is that possible?
Yes. We will refund you, except the shipping costs.
First send us an email, and then complete these steps:
Prepare the invoice or a paper with your name and order number.
Make sure that the jewelry is well packed.
(Outside European Union) at the post offices, clarify on the customs declaration on the outside of the package that it is a return and value.
If you don’t do this we may never receive the package and can not make the refund.
Return your order to us with tracking (we don’t are responsible for lost items).
After we receive it, wait 7 days to your return be refund.
All returns and claims must be authorized by Uttara by email. Your returned items must arrive at our office no later than 14 days, after your delivery date.